Monday, October 19, 2009

Headaches Not Just From MS

After a crazy weekend with my good computer crashing and having no stairs outside, is it any wonder I have a massive headache today ?

Yesterday I was accused of trying to use fake ID.
I was looking at notebook computers and I thought what the heck, instead of buying online I would give some business to my local computer store. When I presented my Visa card to buy a laptop, I was told I would need a picture ID. I went back home to get my driver's license because I don't normally carry it around and I never use my work ID for identification. It's only a short ten minute walk, so no big deal. I get back to the store and give the cashier my license. She calls the manager, he looks at my license, and flashes it back and forth . He puts it back on the counter and without even looking at me, tells the cashier not to accept it because it's a fake !! I am stunned and tell him so. He tells me that a "good" license has a hologram on it and me stupid, why I even bothered I don't know, tell him that there is a hologram on it. He says it's not the right kind of hologram !!

The cashier pipes in and says I can use my health card as ID. Me, continuing to be stupid, take out my health card and tell the cashier that legally she isn't allowed to ask for a health card as ID. Well, now three people are looking at my health card scrutinizing it. I don't know why this third guy had to get into the act ,but no matter. I get very annoyed and tell them to forget the whole thing . Just as I am about to leave the cashier says that it doesn't matter because my transaction has been declined by Visa. I call her an idiot, and the store manager a moron, and I walk out. It was a Sunday so there really wasn't much I could do about it except fire off an email to the head office of this store.

This morning I call Visa and they tell me there was no reason for the sale to be declined. Then I went over to the drivers license bureau which is in the same mall as the computer store. I tell them about the fake ID incident. They call the Ministry of Transportation and verify that my license if fine . I go back to the store and buy a cable for my modem, it was just a few bucks and I paid cash. It was they same idiot cashier and manager. After making my purchase I tell them that I checked with Visa and there in nothing wrong with my card and that I also checked with the license bureau and my drivers license is fine. I also said I had reported the incident by email, but that I was sending a complaint letter to there head office. Did they care ? No they told me to get out of the store because they really weren't interested in dealing with a person who tries to use fake ID !! I called them both idiots, morons and told them where to go. I was so angry.They threatened me with the mall cop.

Now you are wondering why on earth did I go back to that store and why did I spend money there? Two reasons: I wanted to see what their reaction would be and I also wanted a record of the store number and the sales clerk ID# My memory is very poor and if there is one thing I have learned from my work grievance, is you better have your facts straight or an incident can, and will, be used against you.

So this evening I have some letters to write. I don't really want to because I have so many other things on my plate. Still, I really think these people need to face their stupidity and apologize to me

One good thing. I'm very pleased with the work on my stairs and walkway. These young men from Back Yard Boys, are very professional and do excellent work. It's going to look fantastic when it's done and I won't have to worry about falling down the stairs anymore. Hey when people deserve compliments I give them. When they deserve my wrath, I give that too.

Now where's the Advil ?


Rachael said...

*Slides you a percocet* That will easy all of your pain... ;) What a bunch of fucking assholes! I hope those employees get fucking fired and you receive some kind of gift card or free item for your troubles. Because really, there is absolutely no fucking need for that shit!

The Pitter Patter Boutique said...

Good for you! I can't believe some people, they're so rude. I certainly hope this wasn't a big chain store. I'd be really surprised to hear something like that come out of BestBuy.

Hope your headache is better. :) Mine are almost daily. :( New reader on my way to a possible MS diagnosis.

K*OS! (Keep On S'myelin!) said...

Ugh, not the way you want your weekend to go. Hopefully your headache goes away soon!

Taxingwoman said...

Hi! ladies and Thanks for the good wishes
Rachael please cool it with the swearing

Diane J Standiford said...

OMG I would be soooo ticked off. I had simialt experience today with my new RX co, they suddenly say I owe penalty, I tell them I have dealt with all the Medicare issues already they say MEDICARE are ones who gave them info, on and on, now I have to call Medicare (HELL pure hell)and likely redo all the forms, travel for more copies, and in NOV. I planned to change to different RX co, anyway! My head is busting, BP out the roof. I am so PROUD of you for calling them morons!!! SOMEBODY has to! AARRGGHH

Reut said...

How rude of them! Can I go smack them?? They really don't need to behave in such unprofessional manner. What jerks!
Hope your letter reaches the right ears and teaches them a lesson.

Taxingwoman said...

Oh Diane
If I had hassles with my medical bills I think I would cry. I don't know how you do it.

Customer Service is looking into my complaint.

Herrad said...

Hi Carole,
What dreadful imbeciles at the shop glad you told them and good for you for making a complaint, hope they get their cards marked.
Hope your headache is gone soon.
Have a good start to the new week.